This page governs access to lushus.shop and purchases of skin-care products offered there. If you disagree, do not use the shop. If you continue, you accept these conditions.
Users should provide accurate information and protect their passwords. Email lush@gmail.com or call 1-800-648-5415 if an account looks wrong. Mail can be sent to 6244 CASTLEGATE DR W APT 9307, CASTLE ROCK CO 80108, US.
Ingredient lists, scents, and prices can be updated. Screen colors differ from jars in hand. We may correct an error and cancel an order that should not have been accepted, with a refund of money taken.
We may refuse a sale that appears fraudulent or that we cannot fulfill. Quantity limits may apply on popular items. Offers cannot be stacked unless the offer says they can.
Site content is protected. Do not copy product photography for another retailer. Do not present yourself as an official clinic or medical source.
Reviews must be lawful and must not include health claims we have not authorized. Do not upload malware or scrape customer lists. We may remove content and close accounts that abuse the site.
Shipping and returns pages form part of a purchase. Follow the published return path rather than sending jars to an unpublished address. Unused eligible items may be returned when the returns page says so.
Product copy is not medical advice. If you have a condition or an allergy, read the ingredient information and decide with your own adviser. Patch-testing decisions are yours.
Questions: lush@gmail.com, 1-800-648-5415, 6244 CASTLEGATE DR W APT 9307, CASTLE ROCK CO 80108, US. This page may be revised. Later visits should read the live wording.
A subscription or autoship, if offered later, would have its own pause and cancel path. Until such a path is published, each checkout is a one-time sale. Saving a card on file, if the processor allows it, is optional.
Giving a product as a gift does not change the purchaser of record for refunds. The person who paid is the person we refund unless a different legal rule applies. Tell the recipient if they need to keep packaging for a possible return.
Product copy is shopping information, not a clinic visit. If you have a condition, an allergy, or a question about an ingredient, read the published list and decide with your own adviser. Patch-testing decisions are yours. Do not use the review box to describe another person’s medical details. We may hide a post that turns a product page into a diagnosis thread. Quantity limits can apply on a popular jar so that more customers can buy one. Extra logins created to bypass a limit can be cancelled even after a success screen.
A subscription or autoship, if offered later, would have its own pause path published on that offer. Until such a path exists, each checkout is a one-time sale. Saving a card on file, if the processor allows it, is optional and can be removed through the account or by writing support. Giving a product as a gift does not change the purchaser of record for refunds. Tell the recipient if they need to keep packaging for a possible return. Site photography of a texture or a color can differ from a jar in hand because screens vary; an unused sealed return, when eligible, is the path for a change of mind, not a claim that the photograph was a warranty.