Skin-care purchases on lushus.shop involve personal information because an order has to be packed, a formula question has to be answered, and the website has to remain usable. This page explains those practices without headings or numbered clauses.

Forms may collect name, email, phone, addresses, and login details. Payment runs through the processor at checkout. If you contact lush@gmail.com or 1-800-648-5415 about an ingredient, a reaction concern, or a missing jar, the message is stored with your order where one exists.

Written mail can be sent to 6244 CASTLEGATE DR W APT 9307, CASTLE ROCK CO 80108, US. That address is for correspondence, not a walk-in counter unless the store later says otherwise. Attachments such as photos of a product batch code or a shipping box are used to identify the unit you received.

Service providers include payment firms, parcel carriers, email platforms, hosting, and analytics. They should use data only to perform the contracted task. If a beauty advertising network is used, it may process cookie or device identifiers under its own notice.

Logs and cookies can capture IP address, browser, pages, products viewed, and cart events. They help remember a bag of items and show which care routines people actually read. Restricting cookies can affect checkout.

Uses include fulfilling orders, sending dispatch mail, processing returns, spotting fraud, improving page performance, and, where permitted, sending news about gentle-care products. You can leave marketing lists without cancelling shipping notices for an order already placed.

We disclose information when required by law, when investigating misuse, or if the business is transferred. Safeguards reduce risk. They do not create a guarantee, so protect your password and review statements after a purchase.

You may have rights to know, correct, erase eligible data, or opt out of certain advertising uses, depending on where you live. Identity checks protect other customers from fake requests. Some records remain because health-and-safety or tax rules say they must.

Privacy requests can go to lush@gmail.com or 1-800-648-5415. Letters may go to 6244 CASTLEGATE DR W APT 9307, CASTLE ROCK CO 80108, US. When this notice is revised the new wording appears on this page. Please read the live text before relying on an older copy.

Ingredient questions sometimes include details about skin condition. Share only what you are comfortable putting in an email. Staff use that context to point you to published product information and cannot provide medical diagnosis. If a message includes sensitive health facts that are not needed to complete a return or a shipping task, you may ask that the extra detail be removed from the ticket after the issue is closed.

Accounts make reorder faster by saving an address, yet a guest checkout is available for people who prefer not to keep a login. Guest orders still create an operational record because the parcel has to travel and the payment has to be matched. Deleting a marketing signup is separate from deleting an invoice, and both requests can be described in one email if that is easier.